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Customer Feedback

  • Total Feedback:2864
  • Excellent Approval Rating:96%
Date:30th July 2015Holiday to New York United States..Comment:I found as I was booking the holiday the service to be excellent , but after we had the holiday paid , I didnt find the service to be as good with fabiola . I emailed her a few times and she never got back to me at all . Paul Harvey was very good and he got back to me ASAP . Also , when Fabiola booked the flights , she never put us sitting together , but Paul Harvey did , when he checked us in . To be honest , I would be reluctant to use go hop again as a travel agent , it was for our honeymoon - a once in a lifetime event . It felt like Fabiola was all about us until we paid and then when we had genuine questions after we paid , she didn't want to know . Paul Harvey was fantastic. We didn't have any upgrades and had to tell the resort that it was our honeymoon , despite the fact we were assured it would all be on file . Also , there was no vegetarian option for me on the plane over to Dominican .
Date:30th July 2015Flight to Koh SamuiComment:Ben Was very helpfull when there was a problem with my hotel book for Koh Samui Island
Date:30th July 2015Hotel/Flight Booking:algarve-faroComment:very good
GoHop.ie customer reviews


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