Our independent feefo reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are meaningful for two simple reasons.

Here are our some of our most recent testimonials and comments from our customers. - this is an average of all ratings of GoHop.ie by you, our customers, since we started taking reviews in 2012. Thanks a million for all your positive feedback !

Only customers who have actually used the GoHop.ie service are able to leave feedback so readers know that the feedback is genuine and not something GoHop.ie has made up.
GoHop.ie has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all GoHop.ie can do with negative feedback is respond to the customer's specific concerns.

Customer feedback

  • Total Feedback:466
  • Excellent Approval Rating:97%
Date:31st July 2014Flight to Amman Queen Alia:Amman Queen AliaComment:This is my first time to use gohop.ie. Booked flights yesterday.
Booking was initially rejected but when I called I spoke with Fabiola who was most helpful and explained that the rejection was a security measure as I was booking for my wife and kids and as such my payment details and traveler details were different. She sorted me out very efficiently and processed the booking immediately for which I have received confirmation and e-tickets.
Date:30th July 2014Hotel in Algarve:AlgarveComment:the accommodation was very poor not even 1 star not as described by go hop, the return private transfer failed to turn up we had to use the coach transfer in stead
Date:30th July 2014Hotel in Alvor:AlvorComment:can you please forward on my booking details via email, received flight details but not hotel details.
Date:30th July 2014Hotel in Cascais:CascaisComment:Good website and great prices
Date:30th July 2014Hotel in Central Amsterdam:Central AmsterdamComment:I loved the site, it was super efficient with regards to being able to book flights and hotel all in one go as not many websites do offer this service. There was no confusion at all, everything was straightforward and the booking process was quick and easy, just what I wanted! As I browsed through the site I also found some more great offers that I will definitely be availing of as soon as possible. Would highly recommend the site to everyone!
Date:29th July 2014Flight to Las Vegas:Las VegasComment:Found it a positive experience overall- liked the way the costs were itemised and clearly displayed with no hidden charges. Also a quick process to Book!
Date:29th July 2014Flight to Hanoi:HanoiComment:Easy and transparent website. I am a repeat customer and have enjoyed the gohop experience from start to finish!

One point on a marketing issue......there is no option in the pull down box asking how I heard of Gohop - to say I am a repeat client! Missed marketing opportunity!!

I have already passed this on to an agent whom I had to call after I made my booking to see if I could reserve seats - I couldn't but that's the airlines fault not Gohops!!!

Vivienne
Date:28th July 2014Hotel in Playa De Las Americas:Playa De Las AmericasComment:It was my first time booking the whole package online , however, I found it straightforward, found what I wanted.

Website is user friendly, a great range of hotels, flights, etc. Booking went fine, hope trip will be the same :) Thank you for a great work.
Date:28th July 2014Flight to Santa Clara:Santa ClaraComment:Great service.
Date:28th July 2014Hotel in Central Amsterdam:Central AmsterdamComment:Easy and user friendly site