- Total Feedback:499
- Excellent Approval Rating:97%
Date:22nd September 2014Hotel in Benalmadena:BenalmadenaComment:I had a problem with my booking so I rang and spoke to Orla. Orla was very helpful and sorted it out for me. very good customer service.
Date:22nd September 2014Flight to La Paz (Bolivia):La Paz (Bolivia)Comment:Was able to book a different return destination simply which was very useful. Cheaper than other websites I checked.
Date:21st September 2014Hotel in Prague:PragueComment:Making the booking was very straight forward. However, waiting for confirmation was a bit unsettling. I received an acknowledgment email which stated that a member of the gohop team would be in touch. It also mentioned that I may have exceeded my credit limit and that I would have to wait 72 hours if the booking was made on a Saturday. I received confirmation the day after making the booking.
It would be better if the acknowledgement was more specific regarding the reason for the delay in confirmation rather than a number of possible reasons which leaves you wondering
Date:21st September 2014Hotel in Algarve:AlgarveComment:I phoned them and they were very helpful if I got any problems in booking on the net give them a call and they would be very happy to help.
Date:21st September 2014Hotel in Tenerife:TenerifeComment:go hop is very efffecient and very thorough company
Date:21st September 2014Flight to New York John F Kennedy:New York John F KennedyComment:Very quick and not complicated
Date:21st September 2014Flight to Phuket:PhuketComment:very easy, clear, simple. it took a minute to do it, it's great!
Date:21st September 2014Hotel in Marbella:MarbellaComment:Website easy to navigate. Got what I wanted quickly
Date:19th September 2014Hotel in Abu Dhabi:Abu DhabiComment:did find that there was a very quick response to the query. However even though I indicated direct flight only a couple of times it offered indirect flights.
Date:19th September 2014Hotel in Lanzarote:LanzaroteComment:Very straight forward, not like some other companies that can have you tearing your hair out with frustration. So easy with no hidden gimmicks.