Our independent feefo reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are meaningful for two simple reasons.

Here are our some of our most recent testimonials and comments from our customers. - this is an average of all ratings of GoHop.ie by you, our customers, since we started taking reviews in 2012. Thanks a million for all your positive feedback !

Only customers who have actually used the GoHop.ie service are able to leave feedback so readers know that the feedback is genuine and not something GoHop.ie has made up.
GoHop.ie has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all GoHop.ie can do with negative feedback is respond to the customer's specific concerns.

Customer feedback

  • Total Feedback:499
  • Excellent Approval Rating:97%
Date:22nd September 2014Hotel in Benalmadena:BenalmadenaComment:I had a problem with my booking so I rang and spoke to Orla. Orla was very helpful and sorted it out for me. very good customer service.
Date:22nd September 2014Flight to La Paz (Bolivia):La Paz (Bolivia)Comment:Was able to book a different return destination simply which was very useful. Cheaper than other websites I checked.
Date:21st September 2014Hotel in Prague:PragueComment:Making the booking was very straight forward. However, waiting for confirmation was a bit unsettling. I received an acknowledgment email which stated that a member of the gohop team would be in touch. It also mentioned that I may have exceeded my credit limit and that I would have to wait 72 hours if the booking was made on a Saturday. I received confirmation the day after making the booking.
It would be better if the acknowledgement was more specific regarding the reason for the delay in confirmation rather than a number of possible reasons which leaves you wondering
Date:21st September 2014Hotel in Algarve:AlgarveComment:I phoned them and they were very helpful if I got any problems in booking on the net give them a call and they would be very happy to help.
Date:21st September 2014Hotel in Tenerife:TenerifeComment:go hop is very efffecient and very thorough company
Date:21st September 2014Flight to New York John F Kennedy:New York John F KennedyComment:Very quick and not complicated
Date:21st September 2014Flight to Phuket:PhuketComment:very easy, clear, simple. it took a minute to do it, it's great!
Date:21st September 2014Hotel in Marbella:MarbellaComment:Website easy to navigate. Got what I wanted quickly
Date:19th September 2014Hotel in Abu Dhabi:Abu DhabiComment:did find that there was a very quick response to the query. However even though I indicated direct flight only a couple of times it offered indirect flights.
Date:19th September 2014Hotel in Lanzarote:LanzaroteComment:Very straight forward, not like some other companies that can have you tearing your hair out with frustration. So easy with no hidden gimmicks.