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Customer Feedback

  • Total Feedback:2196
  • Excellent Approval Rating:97%
Date:28th February 2015Flight Booking:singaporeComment:Website confusing, nowhere to enter passport details which made me reluctant to book
€13.48 credit card booking also put me off
however when i entered my details incorrectly and contacted customer service next day, Cindy couldn't have been more helpful - professional, efficient, pleasant and funny!!
Date:28th February 2015Holiday to Sydney in AustraliaComment:It was our first big holiday and we were very apprehensive but thanks to gohop and rep we were given great confidence and made to feel very relaxed. If we ever do something like this again we would put our faith in gohop once again.
Date:28th February 2015Hotel in Costa Del SolComment:Like service etc but the search function is a bit limiting - i would like to be able to search for;

flights + hotels for a specific date for several destinations rather than having to be so specific to one location or country - its a package at a price I am looking for, not necessarily one location - result, it takes a while to find what i am looking for

another bit of feedback, once the search list shows up, suggest you use more of the space for photos and a summary of the key points - , flight times, transfer time, weather at time of year, number of restaurants, child care etc, - in summary - photos to help me narrow search quickly, details to see if it meets my minimum criteria

Thanks for asking
Gary
GoHop.ie customer reviews


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