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Customer Feedback

  • Total Feedback: 4,698
  • Excellent Approval Rating: 97.00%
Date:25th April 2017Hotel/Flight Booking:SANTA PONSA-PALMA +Comment:Highly recommend great deals
Date:25th April 2017Flight Booking:SAN FRANCISCO ++Comment:Very efficient service, an issue with an online booking resolved very speedily. Always very helpful
Date:24th April 2017Hotel/Flight Booking:COSTA BLANCA-ALICANTE +Comment:Good service, site works well but there can be a mismatch of what you click on and then what you are offered in the last minute section of the site.
Date:24th April 2017Hotel/Flight Booking:CALETA DE FUSTE-FUERTEVENTURA +Comment:Very easy to navigate the site
Date:23rd April 2017Hotel/Flight Booking:SUNNY BEACH-BOURGAS ++Comment:Lady was so helpfull couldnt do anymore for me
Date:23rd April 2017Hotel/Flight Booking:COSTA DEL SOL-MALAGA -Comment:Good but when tried to complete booking was highlighted that DOB did not match travel insurance. Did not see option to put in DOB for same and Was not given option to amend on booking. So started booking again and just left out the travel insurance which I will purchase separately.
Date:23rd April 2017Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE ++Comment:Great prices and very easy to use the site for booking. Well recommended
Date:22nd April 2017Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE +Comment:They are great and the cheapest around.
Date:22nd April 2017Hotel/Flight Booking:VILAMOURA-FARO ++Comment:All so easy
Date:21st April 2017Hotel/Flight Booking:VILAMOURA-FARO +Comment:I find them helpful and good value for money yes I have traveled with yous plenty of times and yes I would recommend you to friends and family
Date:21st April 2017Hotel Booking:ALBUFEIRA ++Comment:As always, I'm very happy doing business with such a reputable company!

The staff is top notch, and even when I happen to push the wrong button, or type in the incorrect date, they resolve things quickly and efficiently.

I was first introduced to, a few years ago, by Andre, who's a true Travel expert! And have used them ever since.

And I've recommended to friends and family, who are also very pleased.
Date:20th April 2017Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:I have booked all my holidays through go hop for the last 5 years. Great prices and very easy to get hold of if you have a problem or just want to change something.
Date:18th April 2017Flight Booking:LAGOS ++Comment:I have been using gohop very reliable and I recommend 100%
Date:17th April 2017Flight Booking:MEXICO CITY ++Comment:Either on line or on the phone, gohop makes traveling easy.
With an easy to surf webpage and friendly and knowledgeable travel advisors, buying just tickets or arranging a family holiday I have always been impressed by the level of service, customer care and satisfaction.
Date:16th April 2017Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:The GoHop agents couldn't have been more helpful. They were so knowledgeable about the different accommodation options and about things to do once we get there.
Date:15th April 2017Hotel/Flight Booking:INTERNATIONAL DRIVE-ORLANDO - ALL AIRPORTS ++Comment:Korzystam z usług GoHop od lat,i zawsze loty były dobrze zorganizowane,loty z przesiadkami itp,warunki hotelowe zawsze zgodne z recenzja,ponadto ceny są bardzo konkurencyjne w stosunku do innych ofert internetowych,chcemy również podziękować całemu zespołowi który nad tym pracuje za nasz miesiąc miodowy zorganizowany doskonale,niezapomniane wrażenia i wygoda,tak jak lubimy,dziękujemy
Date:13th April 2017Hotel/Flight Booking:PLAYA BLANCA-LANZAROTE ++Comment:Very professional services, like before I'm very happy
Date:12th April 2017Hotel/Flight Booking:ALGARVE-FARO ++Comment:booking with gohop was so easy
Date:12th April 2017Hotel/Flight Booking:ROME-ROME - ALL AIRPORTS +Comment:Go-hop gave me plenty of options and made it easy for me to select exactly what we were looking for.
Date:11th April 2017Hotel/Flight Booking:LANZAROTE-LANZAROTE +Comment:Joanne was very helpful and easy to deal with
Date:11th April 2017Hotel/Flight Booking:CENTRAL BERLIN-BERLIN - ALL AIRPORTS ++Comment:I had a problem I booked but I put wrong date on year I was born,I spoke with chat line at Ryanair but got no satisfaction.i rang Joanne at go hop she was brilliant .she changed the date for me, my stress
was removed immediately,I told her I was a senior and just getting used to booking she was very understanding. ,I would recommend this company
Date:11th April 2017Hotel/Flight Booking:BENIDORM-ALICANTE ++Comment:great service as usual very user friendly website
Date:10th April 2017Hotel/Flight Booking:SUNNY BEACH-BOURGAS ++Comment:How do I print of my tickets please
Date:09th April 2017Hotel/Flight Booking:MAJORCA-PALMA ++Comment:very simple booking great price
Date:08th April 2017Hotel/Flight Booking:ALGARVE-FARO ++Comment:A girl named Rachel was very help ful
Date:08th April 2017Flight Booking:CANCUN +Comment:Good website, no issues, great value!
Date:07th April 2017Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:excellent site so easy to get around/ also very helpful when I had to phone about a problem I had/ first time ever using go hop but will continue to do so from now on/five star rating;
Date:06th April 2017Hotel/Flight Booking:COPENHAGEN-COPENHAGEN ++Comment:Fast and easy to use, and everything covered. Great choice of hotels and flights.
Date:05th April 2017Hotel/Flight Booking:MEXICO CANCUN REGION-CANCUN ++Comment:I dealt with Orla. She was very personable and knowledgeable and came back to me promptly with a competitive quotation.
Hoping my holiday lives up to this positive reservation experience
Date:04th April 2017Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:Found the site very easy to use and book,also the cheapest.I made a mistake when booking with one of the date of births and i sent a email explaining what happened and i got a reply in 15 mins all fixed.thanks.
Date:03rd April 2017Hotel/Flight Booking:DUBAI MARINA-DUBAI ++Comment:It was all so easy from start to finish
Date:03rd April 2017Flight Booking:DAVAO INTERNATIONAL +Comment:easy to use
Date:03rd April 2017Hotel/Flight Booking:LAS VEGAS-LAS VEGAS +Comment:Web site easy to get around with clear and easy instructions, my only criticism is the credit card charge is a bit high
Date:02nd April 2017Flight Booking:VICTORIA INTL ++Comment:Fast and easy to read the travel information
Date:01st April 2017Hotel/Flight Booking:BERLIN-BERLIN - ALL AIRPORTS ++Comment:Best prices out there and customer service is fantastic
Date:31st March 2017Flight Booking:BEIRUT ++Comment:I found the site really clear and easy to navigate. Much much better then skyscanner!
Date:31st March 2017Hotel/Flight Booking:ALVOR-FARO ++Comment:Very knowledgable helpful and friendly service..if could award michelin star would be 5..
Date:31st March 2017Flight Booking:LAGOS +Comment:I was given all the time I needed to check different flight and there prices. The ticket was booked and held for a day before I paid for it
Date:30th March 2017Hotel/Flight Booking:BERLIN-BERLIN ALL AIRPORTS ++Comment:Excellent service and prices. Unrivalled in the marketplace.
Date:30th March 2017Hotel Booking:SUNNY BEACH +Comment:Holiday
Date:30th March 2017Hotel/Flight Booking:SALOU-ARRAY +Comment:Polite, friendly service
Date:29th March 2017Hotel/Flight Booking:THE STRIP-LAS VEGAS ++Comment:Good value

Easy to use website

Well done
Date:29th March 2017Hotel/Flight Booking:TENERIFE-TENERIFE ++Comment:Excellent website iv had many holidays with gohop and travelling again in june
Date:26th March 2017Flight Booking:IZMIR ++Comment:it was quick easy and no fuss
Date:25th March 2017Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:It was easy and straight forward to book

thank you
Date:24th March 2017Hotel/Flight Booking:CENTRAL PARIS-PARIS - ALL AIRPORTS -Comment:Site kept crashing
Date:21st March 2017Hotel/Flight Booking:ALGARVE-FARO ++Comment:Excellent value plus very efficient.
Date:21st March 2017Hotel/Flight Booking:ALGARVE-FARO ++Comment:Super easy to book a holiday
Date:21st March 2017Flight Booking:SEATTLE ++Comment:After spending hours trying to book though other companies and getting totally fustrated I finally logged onto Gohop. Thank God! The very flight we were after was booked in an instant. Gokop delivered what they offered. So simple and straightforward. I will definitely log on to them first in the. future.
Date:20th March 2017Flight Booking:STOCKHOLM - ALL AIRPORTS ++Comment:I find it easy to book flights to where ever I want to go. I used to book my first trip to scandanavia in August. I saw three countries in one trip, Denmark, Norway and Sweden (day trip to Malmo from Copenhagen). It was very straightforward booking that trip, and I am planning to go back to Sweden over the bank holiday weekend in October. I used to book my next trip because I was so happy with the service provided.
Date:19th March 2017Hotel Booking:HONG KONG +Comment:Orla is a top class rep. Knowledgeable, quick response times & very friendly.
Date:15th March 2017Flight Booking:PHILADELPHIA ++Comment:you should not make me write something here if I don't want too - the booking was great - this feedback form isn't.

I gave 5 stars - any more is a bonus not an obligation
Date:14th March 2017Flight Booking:DENPASAR BALI ++Comment:Customer service staff very polite and helpful
Date:13th March 2017Flight Booking:DENPASAR BALI +Comment:All was good except for there was no option to select seats on each flight, prices were a little dearer but all is booked not so happy.
Date:13th March 2017Hotel/Flight Booking:MALAGA-MALAGA --Comment:We completed our booking and satisfied with what we got. In general, I like GoHop but it's disappointing that GoHop uses the same technique as many other online booking companies, namely increasing the price when you re-search a possible booking. In other words, the price you see at say the third time of checking is not the same as the original price. This is a well-known technique at this point, so suggest GoHop don't use it.
Date:11th March 2017Flight Booking:TORONTO PEARSON INTERNATIONAL +Comment:No hassle site. Quick and easy to use. Responsed very quicly when there was a problem with the bookings. Would have no problen recommending the side to friends.
Date:11th March 2017Hotel/Flight Booking:ALGARVE-FARO ++Comment:Website is very good and in my opinion the best one for finding a cheap holiday. There is also a huge selection of holidays to choose from and a contact number for the travel agents, who I found to be extremely helpful and pleasant.if there are any queries.
Date:09th March 2017Flight Booking:NEW DELHI +Comment:I booked at the last moment and the staff was too good to handle the process without any trouble.
Date:09th March 2017Flight Booking:HONG KONG ++Comment:Really easy to book with and the best value available online! Confirmation arrived really quickly with all my booking references. Great experience!
Date:08th March 2017Holiday to Sydney Australia ++Comment:Very helpful
Date:08th March 2017Hotel/Flight Booking:ALGARVE-FARO ++Comment:easy to use and very cheap
Date:07th March 2017Hotel/Flight Booking:PRAGUE OLD TOWN-PRAGUE ++Comment:The website was very easy to use and gave great choice
Date:07th March 2017Hotel/Flight Booking:CENTRAL AMSTERDAM-AMSTERDAM ++Comment:I would definitely book with them again. The hotel was eden hampshire central in Amsterdam. It was a lovely well kept hotel was a great experience. Also booked flights as a package and got great deal very happy
Date:06th March 2017Hotel/Flight Booking:MAJORCA-PALMA +Comment:Very user friendly
Date:05th March 2017Hotel/Flight Booking:VILAMOURA-FARO ++Comment:I have used before and very professional
Date:04th March 2017Flight Booking:HAVANA +Comment:Quick and easy
Date:04th March 2017Hotel/Flight Booking:PUERTO DE LA CRUZ-TENERIFE ++Comment:The fact that there was someone at the end of the line who could immediately resolve an online booking issue - rare in this day and age.
Date:03rd March 2017Hotel/Flight Booking:MALTA-MALTA ++Comment:booked by phone having researched online. Experience was excellent!
Date:03rd March 2017Hotel Booking:ALCUDIA +Comment:good website
Date:02nd March 2017Hotel/Flight Booking:ALGARVE-FARO ++Comment:did not know about Go till this week a nd was able to book my holiday no problem. I have now put Go Hop .ie the top of my list for booking holidays
Date:02nd March 2017Flight Booking:DUBAI ++Comment:I found to be user friendly and the prices you see are the prices you will pay. I spoke with a member of staff also and they were friendly and helpful. I would highly recommend using gohop. The prices are competitive and what you see is what you get.
Thanks :)
Date:01st March 2017Hotel/Flight Booking:KRAKOW-KRAKOW +Comment:Get web site easy to use great value Just one bad thing you can't choose your room. Etc I booked and it came back two single beds. And we would like a double.
Date:01st March 2017Hotel/Flight Booking:LANZAROTE-LANZAROTE +Comment:It was easy to book my holiday , but the price went up minutes before before booking only to go down next day which i found a little anoying
Date:01st March 2017Hotel/Flight Booking:PLAYA DEL INGLES-GRAN CANARIA ++Comment:The service was brilliant thanks to Joanne she talked me through details which was a great help
Date:28th February 2017Hotel/Flight Booking:BENIDORM-ALICANTE ++Comment:extremely helpful and quick
Date:26th February 2017Flight Booking:DAVAO INTERNATIONAL +Comment:Site was easy to navigate. Price comparison per day was very handy.
Date:26th February 2017Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE ++Comment:efficient
pleasant staff -who understood my needs!
Date:24th February 2017Hotel/Flight Booking:COSTA DEL SOL-MALAGA ++Comment:It was very simple to book with go hop & the information was very good & easy to follow.
Date:24th February 2017Hotel/Flight Booking:MATAGORDA-LANZAROTE ++Comment:Booked a holiday online after office hours. There was a technical problem but it was resolved early the following morning.
Date:23rd February 2017Hotel/Flight Booking:COSTA BLANCA-ALICANTE ++Comment:It was so easy to find good deals and easy to use the website
Date:22nd February 2017Flight Booking:BANGKOK ++Comment:Easy process, confirmation emails received straight away. All good so far.
Date:22nd February 2017Flight Booking:HO CHI MINH -Comment:New credit card charge not good. Trailfinders do not charge
Date:20th February 2017Hotel/Flight Booking:ALGARVE-FARO ++Comment:Great easy service to use
Date:20th February 2017Flight Booking:JOHANNESBURG +Comment:Transaction completed with no problems.
Date:20th February 2017Flight Booking:MANILA NINOY INTL ++Comment:Really smooth transaction, and best of all fantastic price. I will most definitely be using GoHop again.
Date:18th February 2017Hotel/Flight Booking:ALGARVE-FARO ++Comment:The site was very easy to use and the price was amazing. Will book again no problem I am printing out the documents now Thanks for everything.
Date:17th February 2017Hotel/Flight Booking:VILAMOURA-FARO ++Comment:Rachel Tracy I found extremely good. Got me the best deal and will go to her again and will recommend her to my friends. A very pleasant girl .
Date:17th February 2017Flight Booking:SYDNEY ++Comment:So far everything is fine got confirmation by email shortly after booking.
Date:16th February 2017Hotel/Flight Booking:COSTA DEL SOL-MALAGA ++Comment:Not being very computer literate I made a mistake in typing my booking and I contacted the help team who instantly rectified the thanks in particular to Rachel she is a STAR.
Date:15th February 2017Hotel/Flight Booking:MALAGA-MALAGA ++Comment:Looots of options,and very cheap !
Date:14th February 2017Hotel Booking:DUBAI +Comment:Great price, great service
Date:14th February 2017Flight Booking:ORLANDO ++Comment:I thought it was a very fast quick and efficient. No problems.
Date:14th February 2017Hotel/Flight Booking:PRAIA DA ROCHA-FARO ++Comment:There was a problem with my original booking but Rachel helped me out. She was very fast with her replies to my questions and got me sorted quickly, professionally and with zero stress to me
Date:13th February 2017Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA -Comment:When I selected a holiday and went to purchase, I was notified on a number of occasions that some 3rd party element had failed. This occurred on 6 occasions between 19:30 on Saturday 11th to 00:10 on Sunday 12th. I checked the Aer Lingus web site for flight availability, but it seemed OK. Happily, for ourselves and for GoHop it finally worked shortly after mid night, so we are looking forward to our holiday. Regards, Brian
Date:10th February 2017Hotel/Flight Booking:THE STRIP-LAS VEGAS ++Comment:Great Prices, Great service and Great staff who are full of information and are great at trying to get you the best deal around.
Date:10th February 2017Flight Booking:DUBLIN +Comment:Website easy to use - quick and efficient
Date:09th February 2017Hotel/Flight Booking:PLAYA DE LAS AMERICAS-TENERIFE ++Comment:so quick easy and efficient to book holiday congrats excellent site
Date:09th February 2017Flight/Hotel Booking:LANZAROTE-LANZAROTE +Comment:Efficient and friendly. 5 stars not warranted because Travel 55 voucher €50 from our last holiday not allowed.
Date:08th February 2017Flight Booking:PHILADELPHIA ++Comment:Good price and is guaranteed I feel safe booking through gohop.
Date:07th February 2017Flight Booking:SEATTLE ++Comment:Needed a specific itinerary, but it wasn't available at a good price. Becky helped me twice, very efficiently, before I reverted to plan A.