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Customer Feedback

  • Total Feedback: 5,127
  • Excellent Approval Rating: 97.00%
Date:16th November 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE -Comment:I am 64 next month maby finding a bit hard to keep up. anyway your staff took a lot of **** from me not in the best of health the main problem was 3 member's of the group we put into a room where I would not de prepared to sleep in they had a bad attitude at reception and demanded an extra €20 off each.
Date:15th November 2018Flight/Hotel Booking:DUBAI-DUBAI ++Comment:Booking my Honeymoon to Dubai was completely hassle free. The website is so simple to use, the whole process to booking took less than 10 minutes. As far as price, cheapest flight and hotel deals on the internet. I cannot recommend enough!
Date:14th November 2018Hotel/Flight Booking:TENERIFE-TENERIFE ++Comment:Helpful and efficient.
This is my second time using Go Hop.
I would recommend them.

Paul has assisted me on both occasions. I found him most helpful.
Date:14th November 2018Hotel/Flight Booking:COSTA DEL SOL-MALAGA ++Comment:Fantastic it always has been i have never had a problem with gohop so helpful friendly smart staff who know their **** couldnt improve the service as it is so good
Date:13th November 2018Flight Booking:OTTAWA ++Comment:Easy to navigate site
Date:13th November 2018Hotel Booking:WAIKIKI ++Comment:Excellent and friendly advice by Orla. Will highly recommend to friends and family.
Date:12th November 2018Flight Booking:SAN ANTONIO USA ++Comment:there attention to detail is excellent
Date:10th November 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA ++Comment:Easy to use and great value
Date:09th November 2018Hotel/Flight Booking:KRAKOW-KRAKOW +Comment:Will be using Go Hop a lot after my latest bookings 👍
Date:05th November 2018Hotel Booking:ALBUFEIRA ++Comment:Excellent- the accommodation arranged for me met my holiday requirements perfectly!
Date:04th November 2018Hotel Booking:INTERNATIONAL DRIVE ++Comment:Easy to use with good prices,
Date:02nd November 2018Flight/Hotel Booking:LISBON-CASCAIS -Comment:You have not clearly stated that the fully amount is to be deducted from card payment despite the fact that the trip is months away. I would have expected the flights /deposit to be deducted with an indication of the balance due at a particular time.
Date:01st November 2018Flight/Hotel Booking:MALTA-MALTA ++Comment:Efficient
Date:30th October 2018Hotel/Flight Booking:LOS CRISTIANOS-TENERIFE ++Comment:GoHop have always just been really good at what they do. This time was no exception!
Date:29th October 2018Flight/Hotel Booking:MALAGA-COSTA DEL SOL ++Comment:Helpful and pleasant.
Date:26th October 2018Hotel Booking:MARBELLA ++Comment:I find your services very good, the staff Celine is just the best and Jodie too. That’s why l am using GoHoop, l am telling all my friends and family to use your company. Your holidays prices are fantastic, so very happy customer
Date:23rd October 2018Flight Booking:MELBOURNE ++Comment:good value, easy to use website
Date:23rd October 2018Flight Booking:NEW YORK JOHN F KENNEDY ++Comment:I go to the USA twice a year and I ring 0rla in GoHop. I have been dealing with her for the last few yers. She knows what I require a she is always in good form and very present. I would highly recommend GoHop to my family and friend.
Date:23rd October 2018Flight Booking:KHARTOUM ++Comment:it is excellent service
perfect and fast service
Date:22nd October 2018Hotel/Flight Booking:ARMACAO DE PERA-FARO ++Comment:Every thing was very straightforward while dealing on-line. When difficulty arose re confirmation of booking we were contacted within 24 hrs to confirm our booking was in order.
Date:21st October 2018Hotel/Flight Booking:PHILADELPHIA-PHILADELPHIA ++Comment:I have used Gohop.ie for many times in the past, and always find their customer service to be outstanding, they are always so helpful and go out of their way to find the best holiday for me. I really thrust them as I have found each time I go on holidays that the hotels they recommend have been just perfect for us. I will definitely be continuing to use them in the future.
Date:21st October 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE +Comment:I found the site very easy to use plenty of choice it made booking the holiday stress free
Date:21st October 2018Flight Booking:COLUMBUS INTERNATIONAL ++Comment:It was a great deal and the staff is so accommodating and helpful. Cheers!!!
Date:21st October 2018Hotel/Flight Booking:BRUSSELS-BRUSSELS -Comment:There were two issues:
1. On receiving the quote the Trustwave website would not avcept my email and I spent an anxoous night hoping that the offer would still be avalilable next day.
2.when I checked the booking I see that there are two errors, my daughters date of birth is wrong and in one section she is referred to as Ms in another Mrs. I only hope that when the office reaps these can be fixed
Date:18th October 2018Flight Booking:LAS VEGAS ++Comment:perfect and easy very good service.
Date:18th October 2018Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:Celine was very helpful to me ,she brought me through my holiday step by step and help me with some things that I did not know so thank you a million Celine.

Geraldine McNamara.
Date:18th October 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:Perfect
Date:17th October 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE +Comment:I booked my holiday over the phone with Jennifer. She was very helpful and friendly.
Date:16th October 2018Hotel/Flight Booking:CENTRAL BARCELONA-BARCELONA ++Comment:The choice was brillant, and the prices were the best on offer anywhere. The whole process was simple, nothing complicated easy step by step selections. For our next city break we will use GoHop.
Date:12th October 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:Excellent service
Best prices
Use them all the time
Hassle free site
Easy to use.
Date:12th October 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:Hi
I found your website very easy to use and it is very clear
Date:12th October 2018Hotel/Flight Booking:MIDTOWN, MANHATTAN-NEW YORK - ALL AIRPORTS ++Comment:Great website , easy to use ! I got an amazing deal . Will use this website again
Date:11th October 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA ++Comment:Simple straight forward easy
Date:06th October 2018Hotel/Flight Booking:SALOU-ARRAY ++Comment:Because of the service I received.
Date:05th October 2018Flight Booking:STAVANGER ++Comment:The Gohop website is fast and efficient. It is easy to navigate. I use it regularly and would recommend it.
Date:05th October 2018Hotel/Flight Booking:MANCHESTER-MANCHESTER ++Comment:I found personnel very efficient informative and friendly Thank you Paul
Date:04th October 2018Hotel/Flight Booking:TORREMOLINOS-MALAGA ++Comment:Very good.and I will be booking again with go hop.I will be recommending go hop to my Friend's
Date:04th October 2018Hotel/Flight Booking:VIENNA-VIENNA ++Comment:Really quick and efficient. Full explanations of fares at. Orla was brilliant.
Date:04th October 2018Flight Booking:SINGAPORE ++Comment:I have booked flights many times with GoHop. Service is always reliable and excellent.
Date:03rd October 2018Hotel/Flight Booking:MARBELLA-MALAGA +Comment:SERVICE: CLEAR/PROMPT/ACCURATE--successfull conclusion 👍👍
Date:28th September 2018Hotel Booking:PHILADELPHIA AIRPORT ++Comment:This is my second time to book a long haul trip with Go Hop - travel consultants and very help and quick to respond. I have already recommended to numerous friends/family
Date:27th September 2018Hotel/Flight Booking:INTERNATIONAL DRIVE-ORLANDO - ALL AIRPORTS ++Comment:Excellent service competitive prices
Easy and effortless booking...
Date:26th September 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:Great experience!!!!!!!!!!!
Date:26th September 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:I have used go hop to book my holiday a couple of times now . They are always very efficient and listen to what I am looking for . As a busy working mother they save me so much time sorting out the best places for us to go . Would highly recommend them
Date:25th September 2018Hotel Booking:MIAMI ++Comment:Yes would definitely buy a holiday again
Date:21st September 2018Flight Booking:LIMA ++Comment:Excellent service and great rates
Date:20th September 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE +Comment:Very good
Date:19th September 2018Hotel Booking:DUBAI ++Comment:Would most definitely recommend them and purchase from them again. However, excellent service is down to the individual and in this instance Orla Tooher has to be commended on her excellent customer service, her pleasant demeanour, helpful, informative and prompt responses makes her well deserving of a service excellence award. She willl be the reason for my repeat business.
Date:15th September 2018Hotel/Flight Booking:EDINBURGH-EDINBURGH ++Comment:Excellent customer service and very good value for money
Date:13th September 2018Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:Great company to deal with .a girl called Jodie sorted it all out in minutes for me very pleasant and friendly I hav told all my friends about go hop thanks again Jodie.
Date:12th September 2018Hotel/Flight Booking:PLAYA BLANCA-LANZAROTE ++Comment:Excellent, had problem with my booking on line,rang Dublin no. Sorted within 5minutes
Date:07th September 2018Hotel/Flight Booking:MANHATTAN-NEW YORK - ALL AIRPORTS -Comment:The main issue was there was a resort fee of USD 31.57 per accommodation, per night which was extra to the accommodation total shown on the gohop site. This extra cost was not obvious enough at time of booking, and as it was a special internet only offer the booking could not be changed without losing the hotel cost!
Date:04th September 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:Staff were very helpfully.I would recommended them to. Friends and family.
Date:03rd September 2018Hotel/Hotel/Hotel Booking:JFK AIRPORT-JAMAICA-MANHATTAN ++Comment:I had tried other travel agents and companies but I had the most poaitive experience with Gohop. My advisor, Celine, made a real effort to get to know me firstly and then what we wanted as a couple out of our honeymoon. Celine was very professional and is excellent at her job!
Date:01st September 2018Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE +Comment:Very good
Date:30th August 2018Flight Booking:DALLAS FORT WORTH ++Comment:I would like to rate the services of GoHop as Excellent.

I would also like some form of commendation to be made by Management to one of your very professional and efficient personnel, Ms. Orla Tooher. Ms. Tooher is the reason we keep returning to GoHop for our travel plans as, not only is she a true professional at what she does but we know we are in best hands with her as she always strives to obtain the best travel and accommodation for the best price and value and she is always at the other end of the phone whenever we have a query and nothing is too much trouble for her whenever we need to speak with her. She is very approachable and so easy to deal with that she puts customers at ease knowing that they are in good hands with her and she will do her utmost to provide them with the best travel arrangements possible.

GoHop you should be very proud to have her on your staff.

Marian and Andrew Burke
===================
Date:30th August 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:As always hook you up with the best
Flights and the best hotels
Brilliant staff to help you decide
Definitely the best in ireland😊
Date:30th August 2018Hotel/Flight Booking:VILAMOURA-FARO ++Comment:great site,amazing deals,easy an quick to use
Date:29th August 2018Hotel/Flight Booking:CENTRAL PARIS-PARIS - ALL AIRPORTS ++Comment:Great selection of hotels to go with flight booking. Every option was covered. I did however find duplicate hotel listings at different prices and that was unusual. My second time using gohop and I'll do it again.
Date:29th August 2018Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE ++Comment:it was my first time using GOHOP it was simple and very quick also great value for money , i will use GOHOP again and will recommend you to my family and friends.
Date:27th August 2018Hotel/Flight Booking:VILAMOURA-FARO +Comment:good service use couple times annual
Date:27th August 2018Hotel/Flight Booking:VILAMOURA-FARO ++Comment:great site great deals easy to use
Date:24th August 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA ++Comment:friendly and helpfull on the phone
Date:24th August 2018Hotel/Flight Booking:COLOSSEUM-ROME - ALL AIRPORTS ++Comment:So easy to do business with and the customer service is an absolute pleasure
Date:24th August 2018Flight Booking:NEW YORK JOHN F KENNEDY ++Comment:Great
Date:24th August 2018Hotel/Flight Booking:MUNICH-MUNICH ++Comment:Easy transaction and great value packages.
Date:23rd August 2018Flight Booking:OTTAWA ++Comment:this is my second booking within a week with gohop there site is so easy to follow after i booked i had to ring them a lovely lady (celine) was so helpful i would never even think about booking with anybody else thanks again
Date:23rd August 2018Hotel/Flight Booking:THE STRIP-LAS VEGAS ++Comment:I was searching deals for Las Vegas when your site give me exactly what I was looking for and a fantastic price beating any other site I looked at by Hundreds of euro
Date:21st August 2018Flight Booking:FREETOWN LUNGI INTL ++Comment:always excellent
Date:18th August 2018Hotel/Flight Booking:PRAGUE-PRAGUE +Comment:Can recomend.
Date:18th August 2018Hotel/Flight Booking:FUERTEVENTURA-FUERTEVENTURA ++Comment:Excellent service,good price ,allways book my holiday from this company.
Date:16th August 2018Hotel/Flight Booking:HURGHADA-HURGHADA ++Comment:I have a very good experience with Gohop. I like to use their services because everything is always well organized and the holidays are always successful.
Date:16th August 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA +Comment:When you try to open good deals, many times they are not there... But finally found one, so I'm happy.
Date:15th August 2018Hotel Booking:MANHATTAN +Comment:I had to contact them to book baggage on the flight, I couldn't do it online. Messaged them to ask about it and then had to ring them. Agent I spoke to says just on top of "travel extras" page. Had to ring again to ask to be told I had to book it over the phone with them. Added another 200 odd euro to the total. Then when speaking to their cs agent the hotel I booked came up as a different name. Very confusing,
Date:15th August 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA +Comment:yeah good lovely guy Paul rang me and sorted out a problem with a booking
Date:13th August 2018Hotel/Flight Booking:SALOU-ARRAY ++Comment:Good prices, no hidden cost. Cheaper then other holiday companies.
Thanks
Date:11th August 2018Hotel/Flight Booking:CYPRUS-ARRAY ++Comment:Excellent top class
Date:08th August 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:very quick with replys and information yes i will be passing on gohop to my friends
Date:07th August 2018Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE ++Comment:i have being using gohop.ie for many years ye get better everytime staff are always helpfull
Date:05th August 2018Hotel/Flight Booking:PLAYA BLANCA-LANZAROTE ++Comment:Found this company to be very helpful and it was an easy site to use.
Date:04th August 2018Hotel/Flight Booking:ICELAND-REYKJAVIK KEFLAVIK INTERNATIONAL ++Comment:First time traveling to Iceland in December and Celine was extremely helpful and patient with finding the perfect accommodation for me as knew nothing about the area for a reasonable price. 100% recommend GoHop! Excellent Service.
Date:03rd August 2018Hotel/Flight Booking:BUGIBBA-MALTA ++Comment:I always book with GOHOP very easy to do and a great service. GOHOP do what they say they will do. Would recommend GOHOP to anyone.
Date:02nd August 2018Hotel/Flight Booking:COSTA ADEJE-TENERIFE ++Comment:Jennifer was extremely helpful to me putting together a family holiday for October.
Date:02nd August 2018Hotel/Flight Booking:ALVOR-FARO ++Comment:Orla was amazing soo knowledgeable and soo helpful, nothing was too much trouble in assisting me to find my suitable holiday. The website is so easy to use and if you need to phone go hop you are answered immediately. Excellent Service. Will be using Go hop again. Regards Sandra
Date:01st August 2018Flight Booking:DUBLIN +Comment:It was quite good
Date:31st July 2018Hotel/Flight Booking:BENALMADENA-MALAGA ++Comment:Very helpful. Great advice on resorts and location within the resort.
Date:31st July 2018Hotel/Flight Booking:LOS CRISTIANOS-TENERIFE ++Comment:Very efficient and clear and knowledgeable
Date:28th July 2018Hotel/Flight Booking:TENERIFE-TENERIFE ++Comment:Great website easy to use and easy to understand. Clear concise instructions and directions.
Date:28th July 2018Hotel Booking:CITY CENTRE ++Comment:I found Gohop very good. Always purchased my holiday online and never got any problem . If I have question customer service is brilliant and very helpful. Looking Forward for more holidays !
Date:26th July 2018Hotel/Flight Booking:ORLANDO-ORLANDO - ALL AIRPORTS ++Comment:Excellent value on long haul business class and 5 Star accommodation !!
The best in their field
Date:23rd July 2018Hotel Booking:BUENOS AIRES ++Comment:I have used GoHop many times. They have organized, holidays to India, East Africa, US and South America for me. Each time they have delivered exactly what I asked for from accommodation types, ground transport and flights. Two of their travel consultants stand out as first class, Orla Tooher who always delivers what I need in terms of expectations and Andre Migliarina who's knowledge of Africa gave a very discerning customer with very specific requirements exactly what I wanted.
Date:22nd July 2018Hotel/Flight Booking:PUERTO RICO-GRAN CANARIA ++Comment:Very easy purchase
Date:21st July 2018Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:i feel its so easy and straight foward ,i am not at all good with computers, but i find using gohop no bother at all
Date:20th July 2018Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:I made a call to Gohop and had the pleasure of dealing with Orla, she was so helpful and had my holiday booked in 5mins.
Date:20th July 2018Hotel Booking:VARADERO ++Comment:Made the whole process very quick and easy. Also travel docs included advice and tips about where I’m going!
Date:18th July 2018Flight Booking:MONCTON ++Comment:Great service, any questions i had were answered promptly and clearly. I do not book flights with any other site as i know i can trust gohop will look after me and let me know if there are any changes.
Date:17th July 2018Flight Booking:PORTLAND OREGON +Comment:Best prices and good service. I like that I can book all my flights in one place and feel confident that everything will work as stated.
Date:16th July 2018Flight Booking:BANGKOK ++Comment:As usual very easy to find and purchase flights on GoHop, keep up the good work. A++++
Date:16th July 2018Hotel/Flight Booking:MAJORCA-PALMA ++Comment:It's easy to use, I also used it before. Happy with everything.
Date:13th July 2018Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE ++Comment:This is third time to book with go hop ,we have never had a problem everything ran smooth all vouchers where correct and sent by email in plenty off time