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Customer Feedback

  • Total Feedback: 5,019
  • Excellent Approval Rating: 97.00%
Date:22nd June 2018Flight Booking:SAN FRANCISCO ++Comment:V efficient service and no hidden extras
Date:21st June 2018Hotel/Flight Booking:DUBAI MARINA-DUBAI ++Comment:Hi yes it was so easy and quick to book ..was impressed
Date:20th June 2018Hotel/Flight Booking:BENALMADENA-MALAGA +Comment:Easy to use and reasonably priced printed off vouchers and well explained how to travel
Date:19th June 2018Flight Booking:BODRUM ++Comment:Good service, quick and efficient. Thank you.
Date:19th June 2018Flight Booking:SAN FRANCISCO ++Comment:Great fares and v efficient online booking system. Any changes or problems en route and I know I can phone them and my travel plans will be sorted
Date:19th June 2018Hotel/Flight Booking:LIDO-VENICE ++Comment:Communications. Follow-up. Their patience with multiple changes. The timeline itinerary report you get is clear and most practical.
Date:19th June 2018Flight Booking:AMSTERDAM ++Comment:easy to use, quick and simple
Date:18th June 2018Hotel/Flight Booking:BENALMADENA-MALAGA +Comment:To date iv had a great service but as it is my very first time booking a package holiday online im very nervous Hopefully on our return from the holiday i will be very happy with the service
Date:16th June 2018Hotel Booking:MANHATTAN ++Comment:Excellent
Date:16th June 2018Hotel/Flight Booking:KUSADASI-IZMIR ++Comment:really good, could not be more happy
Date:16th June 2018Flight/Hotel Booking:HAVANA-VARADERO +Comment:Professional and very pleasant and helpful
Date:15th June 2018Flight Booking:DAVAO INTERNATIONAL ++Comment:website is very easy to use
Date:14th June 2018Hotel Booking:CAMBRILS ++Comment:Excellent, lovely lady to deal with and extremely helpful.
Date:13th June 2018Flight Booking:KIEV BORISPOL ++Comment:Excellent customer service. Needed help booking a multi-stop trip, customer service representative was very helpful and friendly.
Date:13th June 2018Flight Booking:PHILADELPHIA ++Comment:Gohop did its job quickly and efficiently. I had one question about having laeft out my middle name in filling in my details and the lady told I needn't worry.
Date:13th June 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA ++Comment:Great for last minute deals
Date:12th June 2018Flight Booking:BANGKOK ++Comment:The booking site is very easy to follow & can all be done in a few minutes.
Date:11th June 2018Flight Booking:MANCHESTER ++Comment:Search engine easy to operate and it was the best price I found
Date:09th June 2018Hotel/Flight Booking:BENIDORM-ALICANTE ++Comment:Excellent !!
Very happy with GoHop once again.
Would recommend to family and friends.
Thanking Rachel and all the staff there.
Date:08th June 2018Hotel/Flight Booking:DUBAI-DUBAI ++Comment:It was a pleasure dealing with Celine Rooney I had amazing experience .
Date:08th June 2018Flight Booking:BEIRUT ++Comment:Good prices excellent staff and customer care
Date:06th June 2018Flight Booking:CAPE TOWN ++Comment:Simple and effective transaction. Good rates.
Date:01st June 2018Flight Booking:SOFIA ++Comment:good service and coprative..
Date:31st May 2018Flight/Hotel Booking:GRAN CANARIA-PLAYA DEL INGLÉS ++Comment:Very helpful and replys were very prompt :)
Date:30th May 2018Flight Booking:SHIRAZ ++Comment:fast correspond, good service and excellent price.
Date:30th May 2018Flight Booking:GRAND RAPIDS ++Comment:Jodie was excellent and catered to my every need for the flights I booked
Date:29th May 2018Hotel Booking:ZURICH ++Comment:All my planned travel from start to finish, was carried out this time ever so efficiently and courteously, by Orla Tooher.

I travelled twice previously via Gohop and all planned routes worked out perfectly. Have no doubt, they will this time too!
Date:28th May 2018Hotel/Flight Booking:MARMARIS-DALAMAN ++Comment:Exelent.
Date:28th May 2018Flight Booking:TOULOUSE +Comment:nice and simple
Date:26th May 2018Flight Booking:JOHANNESBURG ++Comment:We have used this website often for securing the best deals on flights to South Africa. Easy to follow and enough time for reviewing.
Date:26th May 2018Hotel/Flight Booking:PIAZZA DI SPAGNA-ROME - ALL AIRPORTS ++Comment:The website is very easy to use and the prices are very competitive .
I rang the agency in Dublin twice and both Orla and Rachel were lovely , professional and helpful ..
I will definitely recommend GoHop !!
Date:25th May 2018Hotel/Flight Booking:FUERTEVENTURA-FUERTEVENTURA ++Comment:Answered quickly very helpful
Date:25th May 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:Resolved an issue with Airline over the phone immediately. Excellent Customer service, well done Jennifer!!!
Overall very friendly 21st century attitude and service. I am recommending to friends & family and I will be back!!
Date:23rd May 2018Flight Booking:DUBLIN ++Comment:Excellent service, my travel planner Orla Tooher was incredible efficient, with her speedy replies and she couldn't have done enough for me, remaining very calm and professional with all my changing destinations and changing back etc. thanks for all the help, looking forward to the honeymoon now. Thanks again
Date:22nd May 2018Flight Booking:BEIJING CAPITAL ++Comment:I always recommend gohop to my friends and colleagues and have been doing this for many years now easy web sight to use for us older folk and if there is a problem the staff are friendly professional helpful patient also so yes will only use gohop
Date:17th May 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:My sales contact Paul was great and always got back to me with offers.

Very professional and got the job done
Date:17th May 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA ++Comment:I dealt with Paul Maharaj, very professional, listened to my requiements and replied with a couple of choices, one of which ticked all boxes and was the holiday I went for. I dealt with GoHop in the past and was very happy that time as well
Date:14th May 2018Hotel/Flight Booking:TENERIFE-TENERIFE ++Comment:I found the site easy to check out.
Date:12th May 2018Flight Booking:STAVANGER ++Comment:The website is easy to navigate. All flight information is easy to access at a glance. The highlighting on overnight connections and long connections is very helpful. Booking is fast and straight-forward.
I regularly recommend gohop to friends and family and always use it myself.
Date:12th May 2018Hotel/Flight Booking:TORREMOLINOS-MALAGA ++Comment:Great and easy to do cheapest around would highly recommend
Date:11th May 2018Hotel/Flight Booking:MAJORCA-PALMA ++Comment:Service Very Good 😍😍
Date:08th May 2018Hotel/Flight Booking:CENTRAL BARCELONA-BARCELONA ++Comment:This is a great site to use to plan short affordable is easy to use, lots of options...convenient because hotel and flights are on the same site.
Date:08th May 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:The whole experience was very quick and efficient
Date:05th May 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA ++Comment:I really apprieciated the phone call I got and how she processed my booking because it failed twice. I got the first holiday package that I wanted. She was very polite and helpful and made it so easy. Thank you
Date:01st May 2018Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE ++Comment:Top class, Orla couldn’t do enough to help
Date:30th April 2018Hotel Booking:MIAMI ++Comment:Ive booked hassle free with go hop celine very efficient . . Hopefully holiday will be as good as the service in booking it
Date:27th April 2018Hotel Booking:ALBUFEIRA ++Comment:helpful and easy to use
Date:24th April 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:Very good phone service great manner
Date:24th April 2018Hotel Booking:THE STRIP ++Comment:Very helpful will certainly use again.
Date:23rd April 2018Flight Booking:NASHVILLE ++Comment:Yes I have recommended them and I will but from them again
Date:23rd April 2018Flight Booking:LANZAROTE ++Comment:easiest by far in my time booking a holiday. Perhaps because I could phone an irish number to get assistance and ask questions. It was clear enough, no hidden fiees and no extra taxes etc at the end. I paid what I was quoted! So far so good. Thanks.
Date:22nd April 2018Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:I spoke with an agent Paul. He was very helpful and efficient and I appreciated his guidance and help. To allow me time to consult with my wife he offered to ring me back which he did.
Date:22nd April 2018Hotel/Flight Booking:PUERTO RICO-GRAN CANARIA ++Comment:yes i would prices were excellent and i was able to retrieve my quote
Date:21st April 2018Hotel/Flight Booking:ALBUFEIRA-FARO +Comment:Easy experience all round..Love that its and Irish company.
Date:20th April 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:Easy to use site, very convenient :). You can book everything together and get all the documents by email .
Date:20th April 2018Hotel/Flight Booking:COSTA ADEJE-TENERIFE ++Comment:Fantastic service by GoHop! And it always feels great to use an Irish Company! For the package we were looking for (August trip for a family to Tenerife) GoHop returned the cheapest results, with best svailable flight times and hotel rates. So why pay more as the saying goes. Jennifer was very helpful on the phone when few things to the had to be adjusted.
Highly recomend GoHop to all and will be using them for all our future trips as well.
Date:19th April 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:Great service. Very helpfull and professional. Thank you Celine for your help finding exactly what I wanted.
Date:18th April 2018Hotel/Flight Booking:MALTA-MALTA ++Comment:I spoke/booked my holiday with Paul Maharaj with whom I had a most pleasant and happy experience. I believe that I would return in the future to discuss any holidays I might be planning.
Date:18th April 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:The rep, Jodie, was excellent - very efficient, very helpful and understanding and a good personality. All went smoothly.
This is my second time using their service and so far have been satisfied each time.
Date:18th April 2018Hotel/Flight Booking:PLAYA DE LAS AMERICAS-TENERIFE ++Comment:They were brilliant Wen I couldnt do it online I rang them and they did it manually for me lovely person on the phone definitely good experience
Date:16th April 2018Flight Booking:MIAMI +Comment:Excellent.
Date:14th April 2018Flight Booking:JOHANNESBURG ++Comment:Good, professional and friendly assistance. Made it easy to book my flight to South Africa. A seamless process. Thanks Celine.
Date:11th April 2018Hotel/Flight Booking:NICE-NICE +Comment:The hotel is originally booked for my holiday was in fact fully booked, but they found me an alternative hotel at a reasonable price. The company rep, rachel tracey was so helpful, and went out of her way to sort thingsomething out. That personal touch makes all the difference.
Date:11th April 2018Hotel/Flight Booking:SALOU-ARRAY ++Comment:Easy to deal, willingness to help. Instant confirmation & documents. Excellent site
Date:10th April 2018Hotel/Flight Booking:PRAGUE-PRAGUE ++Comment:Great value and very straight forward to book.
Date:10th April 2018Hotel/Flight Booking:TALLINN-TALLINN ++Comment:This is my third or fourth time booking with Gohop so I am very happy with them.
Date:05th April 2018Flight Booking:FARO ++Comment:use them often. very easy, no issues
Date:05th April 2018Hotel/Flight Booking:SALOU-ARRAY +Comment:Very good
Date:04th April 2018Hotel/Flight Booking:BUDAPEST-BUDAPEST ++Comment:Helpful staff. Immediate response and callback. Would recommend them.
Date:03rd April 2018Hotel Booking:ATHENS ++Comment:I always book my holidays by GoHop! One of the best companies in that business
Date:02nd April 2018Hotel/Flight Booking:ALGARVE-FARO -Comment:The price went up during my booking, I panicked and booked anyway. I think I may have got this cheaper had I booked this directly with Ryanair, but as I can't get my money back if I cancel, I can't be sure. Also their description said the beach is nearby to the hotel, I have since learned it is approximately 20 minutes walk.
Date:31st March 2018Hotel/Flight Booking:RIMINI-BOLOGNA ++Comment:Operators very helpful and friendly, got best price and responded promptly to every query. Would book with them again.
Date:29th March 2018Flight Booking:TORONTO PEARSON ++Comment:I was able to successfully book my tickets!
Date:28th March 2018Hotel/Flight Booking:VALENCIA-VALENCIA ++Comment:Good service
Date:28th March 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:Excellent service, wonderful staff (Rachel & Joanne)
Very happy with everything.
The personal touch, able to talk and be listened too!
Will be very happy to continue to deal with GoHop.
Please let your staff know.
Mari (G)
Date:28th March 2018Hotel Booking:UNION SQUARE, SAN FRANCISCO ++Comment:Orla was amazing. I kept changing my mind and she didn't bat an eyelid. So easy going, helpful but also determined to get me exactly what we want for our honeymoon. Would recommend GoHop no problem. :)
Date:28th March 2018Hotel/Flight Booking:COSTA DEL SOL-MALAGA ++Comment:My experience of gohop has been excellent I have had several fabulous holidays and another trip booked.
Thank you gohop
Date:27th March 2018Hotel Booking:UBUD ++Comment:Easiest holiday I’ve ever booked
Date:27th March 2018Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:Great service ,
Date:26th March 2018Flight Booking:PERTH +Comment:Because of how easy the web site is I'd recommend . Great prices as well
Date:26th March 2018Hotel/Flight Booking:MATAGORDA-LANZAROTE -Comment:Put the fact that there are substantial additional charges for luggage and transport up front, rather than after the holiday has been selected.
Date:25th March 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA +Comment:I found GoHop very quick and easy the prices compared well to the other web sites this is my fourth time using them if you have any problems you can just ring them up and they will sort it I will use them again and have no problem recommending them
Date:23rd March 2018Hotel/Flight Booking:ORLANDO-ORLANDO - ALL AIRPORTS ++Comment:Great website, easy to use and would use again. Email query was answered quickly and helpful.
Date:23rd March 2018Flight Booking:OTTAWA ++Comment:fast and no messing about
Date:22nd March 2018Hotel/Flight Booking:VALENCIA-VALENCIA ++Comment:Very easy to use, gives a wide range of accomodation options to choose from - much easier than booking flights and accomodation separately..and generally works out cheaper .i have uses gohop several times and will continue to do so. Plus its an Irish company
Date:21st March 2018Flight/Hotel Booking:IZMIR-KUSADASI ++Comment:I know they did their best but i would prefer direct flights with no stops.i would use them again
Date:16th March 2018Flight Booking:DUBLIN ++Comment:Very easy website to naviate. Follow-up query with Customer Service was dealt with promptly and Representative was not only competent and efficient but had a fantastic personality. I have booked numerous trips through Gohop and cannot recommend them highly enough!
Date:15th March 2018Hotel/Flight Booking:CENTRAL AMSTERDAM-AMSTERDAM +Comment:It would be 5 stars if you could search for a hotel name directly. And also if you could select multiple cards to pay with, or pay a deposit. Paying £2000+ upfront is very difficult to pull together
Date:14th March 2018Flight/Hotel Booking:MALAGA-MARBELLA ++Comment:Very efficient and Joanne extremely helpful .
Will definitely use them again and will recommend to others
Date:14th March 2018Hotel/Flight Booking:SALOU-ARRAY ++Comment:Found this site excellent would definitely recommend to anyone great prices and really easy to navigate
Date:13th March 2018Hotel/Flight Booking:COSTA ADEJE-TENERIFE +Comment:I found the site easy to use and helpful in selecting suitable flight times. Filters on Hotels by Star Rating, Location and facilities were useful and easy to use.
However, due to some software glitch, when I finally made the booking, I received a notification, rather than a confirmation, that my booking had been received but that I would need to contact GoHop to confirm the holiday reservation. I received an e- mail the following morning asking me to contact GoHop to confirm that I wished to proceed with the holiday, which I did.
Date:13th March 2018Flight Booking:PHOENIX ++Comment:Fabulous deal really easy to use the site. When I phoned I was answered quickly all my questions were answered. Great service ⭐️⭐️⭐️⭐️🎉
Date:13th March 2018Hotel/Flight Booking:PUERTO RICO-GRAN CANARIA ++Comment:Polecam gorąco wszystkim. Czysto i przejrzyście wszystko opisane na stronie i zawiera najważniejsze informacje.
Date:11th March 2018Hotel Booking:BARBADOS ++Comment:Friendly efficient and quick
Date:10th March 2018Hotel Booking:ISLANTILLA ++Comment:Thank you Ben, 5* service as always ;o)
Date:08th March 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:Jodie was just super
i had no idea how t o book our first family holiday but i was well informed and i was asked all the right questions.
we narrowed it right down and her support in making the booking was just super
Date:08th March 2018Flight Booking:ALICANTE ++Comment:Great service and support
Date:07th March 2018Flight Booking:AMSTERDAM ++Comment:Was great
Date:06th March 2018Flight Booking:TENERIFE ++Comment:Very easy website to negotiate also a good saving from other sites I had visited