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Customer Feedback

  • Total Feedback: 5,082
  • Excellent Approval Rating: 97.00%
Date:21st September 2018Flight Booking:LIMA ++Comment:Excellent service and great rates
Date:20th September 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE +Comment:Very good
Date:19th September 2018Hotel Booking:DUBAI ++Comment:Would most definitely recommend them and purchase from them again. However, excellent service is down to the individual and in this instance Orla Tooher has to be commended on her excellent customer service, her pleasant demeanour, helpful, informative and prompt responses makes her well deserving of a service excellence award. She willl be the reason for my repeat business.
Date:15th September 2018Hotel/Flight Booking:EDINBURGH-EDINBURGH ++Comment:Excellent customer service and very good value for money
Date:13th September 2018Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:Great company to deal with .a girl called Jodie sorted it all out in minutes for me very pleasant and friendly I hav told all my friends about go hop thanks again Jodie.
Date:12th September 2018Hotel/Flight Booking:PLAYA BLANCA-LANZAROTE ++Comment:Excellent, had problem with my booking on line,rang Dublin no. Sorted within 5minutes
Date:07th September 2018Hotel/Flight Booking:MANHATTAN-NEW YORK - ALL AIRPORTS -Comment:The main issue was there was a resort fee of USD 31.57 per accommodation, per night which was extra to the accommodation total shown on the gohop site. This extra cost was not obvious enough at time of booking, and as it was a special internet only offer the booking could not be changed without losing the hotel cost!
Date:04th September 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:Staff were very helpfully.I would recommended them to. Friends and family.
Date:03rd September 2018Hotel/Hotel/Hotel Booking:JFK AIRPORT-JAMAICA-MANHATTAN ++Comment:I had tried other travel agents and companies but I had the most poaitive experience with Gohop. My advisor, Celine, made a real effort to get to know me firstly and then what we wanted as a couple out of our honeymoon. Celine was very professional and is excellent at her job!
Date:01st September 2018Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE +Comment:Very good
Date:30th August 2018Flight Booking:DALLAS FORT WORTH ++Comment:I would like to rate the services of GoHop as Excellent.

I would also like some form of commendation to be made by Management to one of your very professional and efficient personnel, Ms. Orla Tooher. Ms. Tooher is the reason we keep returning to GoHop for our travel plans as, not only is she a true professional at what she does but we know we are in best hands with her as she always strives to obtain the best travel and accommodation for the best price and value and she is always at the other end of the phone whenever we have a query and nothing is too much trouble for her whenever we need to speak with her. She is very approachable and so easy to deal with that she puts customers at ease knowing that they are in good hands with her and she will do her utmost to provide them with the best travel arrangements possible.

GoHop you should be very proud to have her on your staff.

Marian and Andrew Burke
Date:30th August 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:As always hook you up with the best
Flights and the best hotels
Brilliant staff to help you decide
Definitely the best in ireland😊
Date:30th August 2018Hotel/Flight Booking:VILAMOURA-FARO ++Comment:great site,amazing deals,easy an quick to use
Date:29th August 2018Hotel/Flight Booking:CENTRAL PARIS-PARIS - ALL AIRPORTS ++Comment:Great selection of hotels to go with flight booking. Every option was covered. I did however find duplicate hotel listings at different prices and that was unusual. My second time using gohop and I'll do it again.
Date:29th August 2018Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE ++Comment:it was my first time using GOHOP it was simple and very quick also great value for money , i will use GOHOP again and will recommend you to my family and friends.
Date:27th August 2018Hotel/Flight Booking:VILAMOURA-FARO +Comment:good service use couple times annual
Date:27th August 2018Hotel/Flight Booking:VILAMOURA-FARO ++Comment:great site great deals easy to use
Date:24th August 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA ++Comment:friendly and helpfull on the phone
Date:24th August 2018Hotel/Flight Booking:COLOSSEUM-ROME - ALL AIRPORTS ++Comment:So easy to do business with and the customer service is an absolute pleasure
Date:24th August 2018Flight Booking:NEW YORK JOHN F KENNEDY ++Comment:Great
Date:24th August 2018Hotel/Flight Booking:MUNICH-MUNICH ++Comment:Easy transaction and great value packages.
Date:23rd August 2018Flight Booking:OTTAWA ++Comment:this is my second booking within a week with gohop there site is so easy to follow after i booked i had to ring them a lovely lady (celine) was so helpful i would never even think about booking with anybody else thanks again
Date:23rd August 2018Hotel/Flight Booking:THE STRIP-LAS VEGAS ++Comment:I was searching deals for Las Vegas when your site give me exactly what I was looking for and a fantastic price beating any other site I looked at by Hundreds of euro
Date:21st August 2018Flight Booking:FREETOWN LUNGI INTL ++Comment:always excellent
Date:18th August 2018Hotel/Flight Booking:PRAGUE-PRAGUE +Comment:Can recomend.
Date:18th August 2018Hotel/Flight Booking:FUERTEVENTURA-FUERTEVENTURA ++Comment:Excellent service,good price ,allways book my holiday from this company.
Date:16th August 2018Hotel/Flight Booking:HURGHADA-HURGHADA ++Comment:I have a very good experience with Gohop. I like to use their services because everything is always well organized and the holidays are always successful.
Date:16th August 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA +Comment:When you try to open good deals, many times they are not there... But finally found one, so I'm happy.
Date:15th August 2018Hotel Booking:MANHATTAN +Comment:I had to contact them to book baggage on the flight, I couldn't do it online. Messaged them to ask about it and then had to ring them. Agent I spoke to says just on top of "travel extras" page. Had to ring again to ask to be told I had to book it over the phone with them. Added another 200 odd euro to the total. Then when speaking to their cs agent the hotel I booked came up as a different name. Very confusing,
Date:15th August 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA +Comment:yeah good lovely guy Paul rang me and sorted out a problem with a booking
Date:13th August 2018Hotel/Flight Booking:SALOU-ARRAY ++Comment:Good prices, no hidden cost. Cheaper then other holiday companies.
Date:11th August 2018Hotel/Flight Booking:CYPRUS-ARRAY ++Comment:Excellent top class
Date:08th August 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:very quick with replys and information yes i will be passing on gohop to my friends
Date:07th August 2018Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE ++Comment:i have being using for many years ye get better everytime staff are always helpfull
Date:05th August 2018Hotel/Flight Booking:PLAYA BLANCA-LANZAROTE ++Comment:Found this company to be very helpful and it was an easy site to use.
Date:04th August 2018Hotel/Flight Booking:ICELAND-REYKJAVIK KEFLAVIK INTERNATIONAL ++Comment:First time traveling to Iceland in December and Celine was extremely helpful and patient with finding the perfect accommodation for me as knew nothing about the area for a reasonable price. 100% recommend GoHop! Excellent Service.
Date:03rd August 2018Hotel/Flight Booking:BUGIBBA-MALTA ++Comment:I always book with GOHOP very easy to do and a great service. GOHOP do what they say they will do. Would recommend GOHOP to anyone.
Date:02nd August 2018Hotel/Flight Booking:COSTA ADEJE-TENERIFE ++Comment:Jennifer was extremely helpful to me putting together a family holiday for October.
Date:02nd August 2018Hotel/Flight Booking:ALVOR-FARO ++Comment:Orla was amazing soo knowledgeable and soo helpful, nothing was too much trouble in assisting me to find my suitable holiday. The website is so easy to use and if you need to phone go hop you are answered immediately. Excellent Service. Will be using Go hop again. Regards Sandra
Date:01st August 2018Flight Booking:DUBLIN +Comment:It was quite good
Date:31st July 2018Hotel/Flight Booking:BENALMADENA-MALAGA ++Comment:Very helpful. Great advice on resorts and location within the resort.
Date:31st July 2018Hotel/Flight Booking:LOS CRISTIANOS-TENERIFE ++Comment:Very efficient and clear and knowledgeable
Date:28th July 2018Hotel/Flight Booking:TENERIFE-TENERIFE ++Comment:Great website easy to use and easy to understand. Clear concise instructions and directions.
Date:28th July 2018Hotel Booking:CITY CENTRE ++Comment:I found Gohop very good. Always purchased my holiday online and never got any problem . If I have question customer service is brilliant and very helpful. Looking Forward for more holidays !
Date:26th July 2018Hotel/Flight Booking:ORLANDO-ORLANDO - ALL AIRPORTS ++Comment:Excellent value on long haul business class and 5 Star accommodation !!
The best in their field
Date:23rd July 2018Hotel Booking:BUENOS AIRES ++Comment:I have used GoHop many times. They have organized, holidays to India, East Africa, US and South America for me. Each time they have delivered exactly what I asked for from accommodation types, ground transport and flights. Two of their travel consultants stand out as first class, Orla Tooher who always delivers what I need in terms of expectations and Andre Migliarina who's knowledge of Africa gave a very discerning customer with very specific requirements exactly what I wanted.
Date:22nd July 2018Hotel/Flight Booking:PUERTO RICO-GRAN CANARIA ++Comment:Very easy purchase
Date:21st July 2018Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:i feel its so easy and straight foward ,i am not at all good with computers, but i find using gohop no bother at all
Date:20th July 2018Hotel/Flight Booking:ALBUFEIRA-FARO ++Comment:I made a call to Gohop and had the pleasure of dealing with Orla, she was so helpful and had my holiday booked in 5mins.
Date:20th July 2018Hotel Booking:VARADERO ++Comment:Made the whole process very quick and easy. Also travel docs included advice and tips about where I’m going!
Date:18th July 2018Flight Booking:MONCTON ++Comment:Great service, any questions i had were answered promptly and clearly. I do not book flights with any other site as i know i can trust gohop will look after me and let me know if there are any changes.
Date:17th July 2018Flight Booking:PORTLAND OREGON +Comment:Best prices and good service. I like that I can book all my flights in one place and feel confident that everything will work as stated.
Date:16th July 2018Flight Booking:BANGKOK ++Comment:As usual very easy to find and purchase flights on GoHop, keep up the good work. A++++
Date:16th July 2018Hotel/Flight Booking:MAJORCA-PALMA ++Comment:It's easy to use, I also used it before. Happy with everything.
Date:13th July 2018Hotel/Flight Booking:PUERTO DEL CARMEN-LANZAROTE ++Comment:This is third time to book with go hop ,we have never had a problem everything ran smooth all vouchers where correct and sent by email in plenty off time
Date:12th July 2018Flight Booking:BANGKOK ++Comment:Regularly use GoHop as it's nice to find and book flights quickly and easily, the site is still very easy to navigate, and clearly laid out. Keep up the good work.
Date:08th July 2018Hotel/Flight Booking:ALBUFEIRA-FARO +Comment:So far so good, but would prefer to wait until after the holiday to give a more detailed review.
Date:05th July 2018Flight Booking:KOTA KINABALU ++Comment:Very friendly and helpfully, everyone i spoke with on the phone , were all happy to help, I would recommend using GoHop, to family and friends.
Date:01st July 2018Hotel/Flight Booking:FUERTEVENTURA-FUERTEVENTURA ++Comment:very good service
Date:29th June 2018Flight Booking:STAVANGER ++Comment:The website is easy to navigate, straightforward, efficient and fast. I always use gohop to book flights. I have often recommended them to friends and will continue to use them in the future.
Date:29th June 2018Flight Booking:LAGOS ++Comment:Yes
Date:25th June 2018Flight Booking:TORONTO PEARSON ++Comment:excellent service - excellent value. hard to beat... got all I needed on the website - and had to call GoHop for clarification on an item - great service... got to love that..
Date:23rd June 2018Hotel/Flight Booking:TENERIFE-TENERIFE ++Comment:I spoke to Celine to helped me choose and book my holiday.She was very helpful and the whole process was quick, easy and stress free.I will use this company for future holidays.
Date:22nd June 2018Flight Booking:SAN FRANCISCO ++Comment:V efficient service and no hidden extras
Date:21st June 2018Hotel/Flight Booking:DUBAI MARINA-DUBAI ++Comment:Hi yes it was so easy and quick to book ..was impressed
Date:20th June 2018Hotel/Flight Booking:BENALMADENA-MALAGA +Comment:Easy to use and reasonably priced printed off vouchers and well explained how to travel
Date:19th June 2018Flight Booking:BODRUM ++Comment:Good service, quick and efficient. Thank you.
Date:19th June 2018Flight Booking:SAN FRANCISCO ++Comment:Great fares and v efficient online booking system. Any changes or problems en route and I know I can phone them and my travel plans will be sorted
Date:19th June 2018Hotel/Flight Booking:LIDO-VENICE ++Comment:Communications. Follow-up. Their patience with multiple changes. The timeline itinerary report you get is clear and most practical.
Date:19th June 2018Flight Booking:AMSTERDAM ++Comment:easy to use, quick and simple
Date:18th June 2018Hotel/Flight Booking:BENALMADENA-MALAGA +Comment:To date iv had a great service but as it is my very first time booking a package holiday online im very nervous Hopefully on our return from the holiday i will be very happy with the service
Date:16th June 2018Hotel Booking:MANHATTAN ++Comment:Excellent
Date:16th June 2018Hotel/Flight Booking:KUSADASI-IZMIR ++Comment:really good, could not be more happy
Date:16th June 2018Flight/Hotel Booking:HAVANA-VARADERO +Comment:Professional and very pleasant and helpful
Date:15th June 2018Flight Booking:DAVAO INTERNATIONAL ++Comment:website is very easy to use
Date:14th June 2018Hotel Booking:CAMBRILS ++Comment:Excellent, lovely lady to deal with and extremely helpful.
Date:13th June 2018Flight Booking:KIEV BORISPOL ++Comment:Excellent customer service. Needed help booking a multi-stop trip, customer service representative was very helpful and friendly.
Date:13th June 2018Flight Booking:PHILADELPHIA ++Comment:Gohop did its job quickly and efficiently. I had one question about having laeft out my middle name in filling in my details and the lady told I needn't worry.
Date:13th June 2018Hotel/Flight Booking:GRAN CANARIA-GRAN CANARIA ++Comment:Great for last minute deals
Date:12th June 2018Flight Booking:BANGKOK ++Comment:The booking site is very easy to follow & can all be done in a few minutes.
Date:11th June 2018Flight Booking:MANCHESTER ++Comment:Search engine easy to operate and it was the best price I found
Date:09th June 2018Hotel/Flight Booking:BENIDORM-ALICANTE ++Comment:Excellent !!
Very happy with GoHop once again.
Would recommend to family and friends.
Thanking Rachel and all the staff there.
Date:08th June 2018Hotel/Flight Booking:DUBAI-DUBAI ++Comment:It was a pleasure dealing with Celine Rooney I had amazing experience .
Date:08th June 2018Flight Booking:BEIRUT ++Comment:Good prices excellent staff and customer care
Date:06th June 2018Flight Booking:CAPE TOWN ++Comment:Simple and effective transaction. Good rates.
Date:01st June 2018Flight Booking:SOFIA ++Comment:good service and coprative..
Date:31st May 2018Flight/Hotel Booking:GRAN CANARIA-PLAYA DEL INGLÉS ++Comment:Very helpful and replys were very prompt :)
Date:30th May 2018Flight Booking:SHIRAZ ++Comment:fast correspond, good service and excellent price.
Date:30th May 2018Flight Booking:GRAND RAPIDS ++Comment:Jodie was excellent and catered to my every need for the flights I booked
Date:29th May 2018Hotel Booking:ZURICH ++Comment:All my planned travel from start to finish, was carried out this time ever so efficiently and courteously, by Orla Tooher.

I travelled twice previously via Gohop and all planned routes worked out perfectly. Have no doubt, they will this time too!
Date:28th May 2018Hotel/Flight Booking:MARMARIS-DALAMAN ++Comment:Exelent.
Date:28th May 2018Flight Booking:TOULOUSE +Comment:nice and simple
Date:26th May 2018Flight Booking:JOHANNESBURG ++Comment:We have used this website often for securing the best deals on flights to South Africa. Easy to follow and enough time for reviewing.
Date:26th May 2018Hotel/Flight Booking:PIAZZA DI SPAGNA-ROME - ALL AIRPORTS ++Comment:The website is very easy to use and the prices are very competitive .
I rang the agency in Dublin twice and both Orla and Rachel were lovely , professional and helpful ..
I will definitely recommend GoHop !!
Date:25th May 2018Hotel/Flight Booking:FUERTEVENTURA-FUERTEVENTURA ++Comment:Answered quickly very helpful
Date:25th May 2018Hotel/Flight Booking:LANZAROTE-LANZAROTE ++Comment:Resolved an issue with Airline over the phone immediately. Excellent Customer service, well done Jennifer!!!
Overall very friendly 21st century attitude and service. I am recommending to friends & family and I will be back!!
Date:23rd May 2018Flight Booking:DUBLIN ++Comment:Excellent service, my travel planner Orla Tooher was incredible efficient, with her speedy replies and she couldn't have done enough for me, remaining very calm and professional with all my changing destinations and changing back etc. thanks for all the help, looking forward to the honeymoon now. Thanks again
Date:22nd May 2018Flight Booking:BEIJING CAPITAL ++Comment:I always recommend gohop to my friends and colleagues and have been doing this for many years now easy web sight to use for us older folk and if there is a problem the staff are friendly professional helpful patient also so yes will only use gohop
Date:17th May 2018Hotel/Flight Booking:ALGARVE-FARO ++Comment:My sales contact Paul was great and always got back to me with offers.

Very professional and got the job done